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How to say no when you want to say yes

How to say no when you want to say yes
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ISBN: 978-87-403-2403-7
1 edition
Pages : 42
  • Price: 75.50 kr
  • Price: €8.99
  • Price: £8.99
  • Price: ₹150
  • Price: $8.99
  • Price: 75.50 kr
  • Price: 75.50 kr

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About the book

  1. Description
  2. Content


It is easy to say yes, and it even provides a warm fuzzy feeling at the time, brightens someone’s day and makes you a momentary hero. But reality sets in the minute you start work on the task amid an already overwhelming workload.
That’s when you feel the stress as you glance at your growing “To do” list, start receiving the follow-up email messages, and think of the missed opportunities as your own priorities remain in abeyance.
In this e-book you will learn how, when, and why you should say no, and avoid the negative impact that an inappropriate “yes” can have on your mental and physical health, energy level, and the accomplishment of your personal tasks and goals.

About the author

Harold Taylor, CSP, president of Harold Taylor Time Consultants Ltd., and now operating as Taylor In Time, was a teaching master at Humber College of Applied Arts & Technology in Toronto, Canada for eight years before launching into the consulting business. He has now been speaking, writing and conducting training programs on the topic of effective time management for over 35 years. He has written over 20 books, including a Canadian bestseller, Making Time Work for You. He has developed over 50 time management products, including the popular Taylor Planner, which has sold in 38 countries around the world. He has had over 300 articles accepted for publication.

A past director of the National Association of Professional Organizers, Harold Taylor received their Founder’s Award in 1999 for outstanding contributions to the organizing profession. He received the CSP (Certified Speaking Professional) designation in 1987 from the National Speakers Association. In 1998 the Canadian Association of Professional Speakers inducted him into the Canadian Speaking Hall of Fame. And in 2001, he received the first Founder’s Award from the Professional Organizers in Canada. The award has been named in his honor.

Since 1981, when he incorporated the original time management company, he has personally presented over 2000 workshops, speeches and keynotes on the topic of time and life management.


  1. Why we don’t say “no” more often
    1. A small word with a big impact
    2. Reasons people give for not saying “no”
    3. Do what’s right, not what’s easy
  2. The consequences of saying “yes” 
    1. How do I know if I’m saying yes too often? 
    2. Saying “yes” increases the stress 
    3. Stress is the catalyst for energy loss
    4. Control relieves stress
    5. Volunteering can be healthy, rewarding – and dangerous
    6. What is compassion fatigue? 
  3. How to say no 
    1. The power of a positive “no” 
    2. Some are more vulnerable than others 
    3. Don’t say can’t; but you can say don’t 
    4. When deciding, use your head as well as your heart 
    5. Say no by first saying yes 
    6. Say no in person 
  4. Making the right choices 
    1. When should we say yes?
    2. Know when to say no 
    3. Don’t be so quick to say yes
    4. Bottom line choices 
    5. Saying “no” to yourself 
    6. Take advantage of routines and habits 
  5. How to say no to the boss
    1. Focus on the priorities 
    2. Scheduling your goal-oriented activities 
    3. Develop personal policies to guide your decisions
    4. Plan to say no
  6. Developing willpower and self-control
    1. The power to act 
    2. Strengthen those executive skills 
    3. Decision-making, problem solving & willpower all consume energ
  7. Summary of suggestions for saying “no”
    1. Closing advice 
    2. Be an on-purpose person 
    3. Strategies for saying “no”
  8. Books referenced
  9. About the author

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