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How to Build Trust and Respect in the Workplace

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Language:  English
This book explains how to build trust & respect into an organization, resulting in higher productivity, improved morale, and a healthy, successful and profitable company.
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Access to this title on the bookboon platform

To succeed in your leadership role, you must work with and through others, including your employees, peers, and superiors. This involves focusing on others and gaining their trust and respect by connecting with them one on one. People are interested in the person who is interested in them. You cannot command trust or respect. You earn it by the way you treat others. In this book, you will learn how performance, productivity, and passion in the workplace are by-products of how you relate to others, and how you can build a culture of trust in your organization.

About the Author

Harold Taylor, owner of, and past president of Harold Taylor Time Consultants Ltd. has been conducting management training programs for over 40 years. He has written over 20 hardcover books, 38 eBooks for Bookboon, and over 300 articles for various magazines. Harold previously held management positions in industry for 12 years at Canadian Johns Manville and American-Standard and was a teaching master in the business division of Humber College in Toronto for 8 years. An entrepreneur for over 40 years, he incorporated four companies during that time.

  • About the author
  • Introduction
  1. The importance of trust and respect
    1. Definition of trust and respect
    2. Trust versus respect
    3. The need for trust
    4. Benefits of trust
    5. The importance of good leadership
    6. The need to confront
  2. Connection builds trust
    1. Connecting with people
    2. Effective listening
    3. Use your eyes as well as your ears
    4. Empathy improves communication
    5. Empathy versus compassion
    6. Verbal acts of kindness
    7. Know when to say no
  3. Trust is a two-way street
    1. To be trusted, you must first trust
    2. How to delegate successfully
    3. Performance appraisals
    4. Keep trust in mind
    5. With trust comes responsibility
  4. Character traits that gain trust
    1. Character and its components
    2. Generosity
    3. Positivity
    4. Gratitude
    5. Smile and your brain smiles with you
  • Conclusion
  • Books referenced in trust and respect in the workplace

About the Author

Harold Taylor

Harold Taylor, CSP, president of Harold Taylor Time Consultants Ltd., and now operating as Taylor In Time, was a Quality Control Supervisor and Plant Manager in industry for 12 years and a teaching master at Humber College of Applied Arts & Technology in Toronto, Canada for eight years before launching into the consulting business. He has been speaking, writing and conducting training programs on the topic of effective time management for over 35 years. He has written over 20 books, including a Canadian bestseller, Making Time Work for You. He has developed over 50 time management products, including the popular Taylor Planner, which has sold in 38 countries around the world. He has had over 300 articles accepted for publication.

A past director of the National Association of Professional Organizers, Harold Taylor received their Founder’s Award in 1999 for outstanding contributions to the organizing profession. He received the CSP (Certified Speaking Professional) designation in 1987 from the National Speakers Association. In 1998 the Canadian Association of Professional Speakers inducted him into the Canadian Speaking Hall of Fame. And in 2001, he received the first Founder’s Award from the Professional Organizers in Canada. The award has been named in his honor.

Since 1981, when he incorporated the original time management company, he has personally presented over 2000 workshops, speeches and keynotes on the topic of time and life management. 

Harold lives in Sussex, New Brunswick, Canada. He writes e-books for (25 to date), some of which have been translated into other languages, publishes a weekly blog at his website (also posted on Facebook & Twitter), a quarterly time management newsletter for his 2000 plus subscribers, sends out weekly tweets, and speaks to senior’s and other groups on “growing older without growing old” in addition to “time and life management.”

He is active in his local church, a member of the board of directors of Sussex & Area Chamber of Commerce, president of the Fundy Silverados Friendship Club, writes a column on business in the Kings County Record, and performs additional volunteer work in his spare time.