When approached by a recruiter for a job with a competitor who promised him more interesting and complex opportunities, Matthew decided to go.
An exit interview carried out by a member of the HR Team was a missed opportunity for his employer. Rather than having an open discussion about his reasons for leaving, Matthew was asked set questions and cited an increase in salary as the determining factor.
But this wasn't the whole truth.
In this track, we look at why Exit Interviews are so important, and we run through some best practice for how to hold Exit Interviews.