Engagement improves productivity, margins, and revenue growth, yet worldwide less than 20% of the workforce is engaged. Now companies put engagement on the agenda to drive improvement and innovation where they cannot compete on price.
This book offers ways to sustain engagement through:
- ICE time: without time for initiative, challenge and enthusiasm, an employee may be satisfied or motivated but not engaged
- Co-created vision: making engagement a shared responsibility of the organisation and its members
- Engaged performance management: combining performance-, conversational- and engagement intelligence.