Decision-Making Skills for the Frontline Employee

A Manager and Non-Manager Guide to Decision Making

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37 pages
Language:
 en
‘Decision-making skills for the frontline employee' is an empowered guide that will change the way that your managerial and non-managerial employees work and deliver results.
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About the author

Lucy Kovalova-Woods: strategist, business development professional, management consultant, mentor for solo-preneurs and individuals who are pursuing change. Co-founder of Woods Kovalova Group, Change Ambassador.

Throughout her career, Lucy has been fortunate to work within differen

Jim Woods and Lucy Kovalova-Woods are personal development and corporate training experts with over 30 years of experience in helping improve the quality of life for people everywhere.
They are co-founders of Woods Kovalova Group with HQ in Denver, CO, USA. They enable people to change massively in

Description
Content

‘Decision-making skills for the frontline employee' is an empowered guide that will change the way that your managerial and non-managerial employees work and deliver results. Whenever you are personally manager or a frontline employee, your decision affects your organization in many ways, and the way you make this decision is crucial for business results. Manager is not the only person that makes decision. We all should assume that dictatorship is in the past. Every employee has not only the right to make a decision, but also the responsibility. It is what makes teams exceptional.

About the Author

Jim Woods and Lucy Kovalova-Woods are management consultants with over 30 years of experience helping businesses worldwide improve their Human Resources and Training and Development processes and strategically align them.
They co-found Woods Kovalova Group, located in Denver, CO, with clients in over 39 countries.
Trust is the most critical element in building an organization that withstands the billowing winds of hyper-competition.

  • About the Authors
  • Introduction
  1. Overcoming The Perception That Delegating Is a Weakness
  2. How to Make More Intelligent Decisions that Empower Your People
  3. How Leadership Styles Can Best Support Decision Making
  4. You Can’t Underestimate the Hidden Value of Delegated Decisions
  5. Devoting Time to Help Others Learn to Do What You Already Know to Do
    1. Counterintuitive Behaviors Of Successful Leaders
  6. Stop Being a Helicopter Boss or Micromanager
  7. Redefining The Subtle Art of Delegating
  8. How Does A Company Turn Itself Around?
  • Conclusion
  • References