Last Updated: September 2025
Version: 2025-01
This Cookie Policy explains how we use cookies and similar technologies on our website. It describes what cookies are, the types we use, why we use them, and how you can manage your preferences.
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow websites to remember your preferences, improve performance, and provide a more personalized experience.
We categorize cookies into the following groups:
These cookies are strictly necessary for our website to function. They support features like security, login, and site navigation. You cannot disable these cookies.
| Cookie Name | Purpose | Duration | Domain |
|---|---|---|---|
| PHPSESSID | Maintains your session as you navigate through our website | Session | bookboon.com |
| aCloudAuth | Keeps you logged in to your Access account | 1 year | .accessacloud.com |
| aCloudTimestamp | Synchronizes authentication across our platform | 1 year | .accessacloud.com |
| acceptCookies | Saves your cookie preferences | 1 year | bookboon.com |
| cookiesaccepted | Stores your cookie consent choice | 1 year | bookbooninternal.bookboon.net |
| seed | Protects against cross-site request forgery | Session | bookbooninternal.bookboon.net |
These cookies help us understand how visitors use our website (e.g., pages viewed, time spent, errors encountered). This information is collected anonymously and helps us improve performance.
| Cookie Name | Purpose | Duration | Domain | Third Party |
|---|---|---|---|---|
| ai_user | Tracks user sessions for performance monitoring | 2 years | bookboon.com | Microsoft |
| _clck, _clsk | Heatmap and behavior tracking | 1 year | .accessacloud.com | Microsoft |
| _vis_opt_s | A/B testing session tracking | Session | .bookboon.com | VWO |
| _vwo_uuid, _vwo_uuid_v2 | Visitor identification for testing | 1 year | .bookboon.com | VWO |
| _vwo_ds, _vwo_sn | Data storage and session management | 1 year | .bookboon.com | VWO |
| _omappvp, _omappvs | Lead generation tracking | 1 year | bookboon.com | OptinMonster |
| sc | Error tracking and monitoring | 1 year | sentry.bookboon.io | Sentry |
These cookies track visitors across websites to deliver relevant ads and measure campaign performance.
| Cookie Name | Purpose | Duration | Domain | Third Party |
|---|---|---|---|---|
| tracker | Tracks marketing campaign effectiveness | 1 year | bookboon.com, access.bookboon.accessacloud.com | First Party |
| trackingSession | Measures engagement during a session | Session | bookboon.com, access.bookboon.accessacloud.com | First Party |
| _vis_opt_test_cookie | Marketing test cookie for optimization | Session | .bookboon.com | VWO |
These cookies enhance your experience by remembering preferences and supporting features like live chat.
| Cookie Name | Purpose | Duration | Domain | Third Party |
|---|---|---|---|---|
| intercomdevice-id-* | Identifies device for support chat | 9 months | .bookboon.com, .bookboon.io, .accessacloud.com | Intercom |
| intercomsession-* | Maintains chat session context | 7 days | .bookboon.io, .accessacloud.com | Intercom |
Most browsers allow you to:
Some cookies come from third-party providers. Their use is governed by their own privacy policies:
Under GDPR and similar laws, you have the right to:
If you have questions about our use of cookies, contact us: Email: privacy@bookboon.com
We may update this Cookie Policy from time to time. When changes are made, we will revise the "Last Updated" date above. Significant updates will be communicated where required.
This Cookie Policy should be read together with our Privacy Policy and Terms of Service.
