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Conflict is Part of Life and Leadership

Managing Conflict Effectively

Kim-Adele Randall
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Language:  English
Conflict is a part of life, and without conflict resolution, we can't be successful. In this book we will be uncovering what conflict is, why it arises and how to handle it effectively.
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Conflict is a part of life, and without conflict resolution, we can't be successful. It's important for leaders to know how to effectively manage conflict within their teams. To do this successfully, you need to understand the different types of conflict that exist in a company and how each one can be resolved.

In this book, we will be uncovering exactly what conflict is, why it arises and more importantly how to handle it effectively to stop it from derailing you and the organisation. It also includes an easy way to identify the various types of conflict and how to address them effectively.

About the Author

Kim-Adele Platts FInstLM renowned master coach, international bestselling author, inspirational keynote speaker, and face whisperer.
With over 25 years in the corporate world, she co-founded MasterMindSet, International Imposter Syndrome Awareness Day and runs a portfolio of non-exec roles.
Having been a leader for over 20 years before moving into leadership development, she has seen first-hand the challenges that arise when there is conflict in the workplace.
Outside of work she is a proud mum, with a passion for cooking, music, reading and long walks with the dog.

  • About the author
  • Introduction
  1. What is conflict and why does it happen?
    1. What is conflict?
    2. What is conflict management?
    3. What are the common forms of conflict resolution?
  2. How to identify the type of conflict you’re experiencing
    1. How to identify the type of conflict you’re experiencing
    2. What are the different types of conflict
  3. Why people fight and how they do it
    1. Why do people fight
  4. The different strategies for resolving a conflict between two or more parties
    1. The different strategies for resolving a conflict between two or more parties
    2. Tips on how to handle conflict effectively
  5. Ways to prevent conflicts from happening in the first place, including planning ahead and setting expectations with your team members
    1. Ways to prevent conflict happening in the first place
  6. Strategies for dealing with an ongoing conflict as soon as possible so that it doesn’t escalate
    1. Strategies for dealing with an ongoing conflict as soon as possible so that it doesn’t escalate
  • Summary
  • References

interesting book
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