Communicating effectively can be difficult and misunderstanding can easily do damage to both the outcome and the communicator. There are key techniques here that will help any kind of message be put over clearly and effectively. Get the basics right and everything else will be more likely to succeed.
About the Author
Patrick Forsyth is a consultant, a trainer, and a writer. He has worked with organisations large and small and in many different parts of the world. He is the author of many successful books and articles on management, business and careers and prides himself on having a clear how-to style. One reviewer (“Professional Marketing”) commented: Patrick has a lucid and elegant style of writing which allows him to present information in a way that is organised, focused and easy to apply. In this series he is also the author of several titles including “Your boss: sorted!” and “How to get a pay rise”. His writing extends beyond business. He has had humorous books published (e.g., Empty when half full), also light-hearted travel writing: First class at last! (This about a journey through Southeast Asia), and Smile because it happened (about Thailand). He is the author of five novels, including Once a Thief, and Where there’s a will, which was published recently.