Categories Pricing Corporate
Dr Janne Ohtonen
  • Country: United Kingdom
  • Number of Titles: 2
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Dr. Janne Ohtonen, is an experienced customer experience and business process management specialist, with two decades of experience. He has worked with companies like British Telecom, Pfizer, Apple, IAG Group, Bristol Myers-Squibb, UK Broadband and British Airways. Dr. Ohtonen has also published several books on customer-centric business process management and capabilities.


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