You are usually a happy soul and enjoy your work. You get along with your colleagues and can usually, iron out any miscommunications or misunderstandings. However, there is just one person who always steals your happiness. They either say or do something in a way that really annoys, worries or frustrates you.What can you do? Is it possible to change the way they behave towards you? The answer is yes! Now you can learn how to initiate interventions and bring peaceful resolutions to every day conflicts. With straight forward methods and unusual techniques, recreate the relationship in the way you want it to be and turn those sour lemons into sweet lemonade.
About the author
Nazish has helped countless people to turn their lives around from all levels, backgrounds and nationalities. She has worked with a multitude of businesses over the last three decades and specialized in training and development since 1996. With Business Psychology training, a multicultural background and an alternative approach, her books offer realistic methods and unique coaching tools along with down-to-earth advice.