Many learned how to communicate digitally by turning on their electronic devices and sending that first message. But if you’ve ever found yourself on the receiving end of a message that turned out badly, you know that digital communications are far more nuanced than in-person interactions.
The answer is to develop an authentic virtual presence that simulates our human interaction while mindful of the audience on the other side of our messages. In A Guide to Virtual Presence, you’ll learn about virtual presence and the skills needed to be a better consumer and creator of digital messages.
About the Author
Susan A. Moore is the owner and principal consultant at The Virtual BA Coach, an online coaching program that helps technology organizations work better virtually. She writes about remote work and virtual communications at The Virtual BA Coach blog.
Susan is a trainer and speaker, speaking to product management practitioners worldwide about communication and facilitation best practices and techniques. With a background in theater and dance and an education in film direction, she understands the subtleties of body placement and body language in a visual space.