Not so long ago, the Gallup organization commissioned a research project to find out what makes a great manager. Over 8000 managers were interviewed worldwide. When the answers were analysed, there was one clear difference between good managers and great ones. The great ones understand and work with their staff. They know what makes them tick. They understand their wiring. They can differentiate their strengths and weaknesses. They understand and accept their personalities.
In this book, we’ll help you join the ranks of these outstanding managers by giving you an understanding of why personalities are important in managing people. We’ll introduce you to one of the oldest and most authentic personality typologies in the world, the Enneagram. We’ll show you why the people in your team at work behave the way they do, why people have “personality clashes” that can seriously disrupt the flow of work, and what you can do about it. When you’ve finished reading this book, you’ll have the means to totally change the way you manage others. You’ll be able to recognize the personality types of others, accept them, work with them and develop them. And then, with practice, you too can hit the heights of greatness.