In this Audio Learning you will understand why language is not enough to ensure the results you want to achieve with your communication. Other skills are necessary and one of the crucial ones is small talk. You will understand the functions of small talk and why it is so important. You will also understand that small talk has a clear structure that you can follow and get better at. The episode is also full of useful tips that you can easily begin to apply in your Business English as well as in your general communication.
