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Optimising Virtual Work

Practical Guide for Leaders, Managers and All of Us

Sprache:  English
The 2020 pandemic thrust remote work on organisations and people. Optimising Virtual Work examines issues and presents recipes for optimising work, productivity and sanity in the new virtual future.
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Many organisations had remote work thrust upon them with the 2020 pandemic. This triggered a new working world in which the virtual working that multi-nationals had begun was morphing into the future hybrid work with office and home working blended. While productivity has generally been maintained, many people have struggled with remote working. For leaders and managers, virtual work has presented new challenges for managing teams, focusing organisations and nurturing customers. Optimising Virtual Work examines all the issues and presents recipes for optimising work in the new virtual future.

About the Authors

Malcolm Anderson, an adviser, strategist and keynote speaker on change strategy and leadership. With over thirty years of international consulting experience in organisational change, he now specialises in strategy and future-proofing, organisational transformation & performance. He mentors leaders and managers in outcome-focused thinking and architecting high performance. The results of his help are to be found in transformed organisations and engaged people, positioned to tackle the future with smart thinking, confidence and energy.

Alan Hudson is a highly experienced workplace psychologist, executive coach and training consultant. With over thirty years’ experience as an organisational psychologist and management consultant, he now operates his own private clinical practice, coaches leaders and delivers customised training in Team Optimisation, and EQ. He coaches leaders in emotional competence and its impact on management performance, stakeholder relations skills and leading teams in the evolving ‘remote’ working environment. Alan’s impact and effectiveness can be found in individuals and teams with shifted and ‘rebooted’ mindsets, better equipped to embrace their personal and professional futures with improved emotional and interpersonal competencies, renewed confidence and enthusiasm.

  • Thanks
  • About the Authors
  • Introduction: The Trigger for a New Working World
  • Part 1: The Nature of Virtual Work
  1. Who invented Virtual work?
  2. Why Have People Worked in Offices?
  • Part 2: Effective Remote Working
  1. How to Organise yourself for virtual work
    1. The Nature of Your Work
    2. IT Facilities
    3. Your Working Environment
  2. Getting Your Head Around Remote Work
  • Part 3: Leading and Managing Virtual Work
  1. The challenge of virtual leadership and management
  2. How leaders can support and grow virtual productivity
    1. What are the smart moves?
  3. Reading People Remotely
    1. The Reading People skills
    2. Mindfulness
    3. Truth and Lies
    4. Five Mantras for Reading People Remotely
  • Part 4: Optimising Virtual Work
  1. How Organisations Optimise Remote and Virtual Work
    1. Why is remote working any different from managing office working?
    2. Optimising Virtual Work - the Hygiene Factors9
    3. Social and Communications Factors
    4. Optimising Communications
  2. Virtual Onboarding and People Management
    1. Recruitment and Onboarding
    2. Online Onboarding
    3. Key Onboarding Considerations
    4. Technology Onboarding
    5. Evaluation
  3. Future Virtual Working
    1. The Future Virtual Norm
    2. Office-Based Work
    3. The Flexible Future
    4. Enduring Productivity through holistic workplace wellness
  • Part 5: Virtual Working Step by Step
  1. Virtual Meetings
    1. Five Factors for Effective Virtual Meetings
  2. Seven Rules for Remote Working
    1. Rule 1: Ensure your home office is set up to get work done
    2. Rule 2: Develop your own structure and routine
    3. Rule 3: Arrange things at home so you can work productively
    4. Rule 4: Set targets
    5. Rule 5: Take regular breaks
    6. Rule 6: Communicate, communicate: face to face is still best
    7. Rule 7: Self-diagnose any signs of stress
  3. Optimising Virtual Work Checklists
    1. Individual Working: see chapters 3, 4 & 14
    2. The Virtual Leader: see chapters 5, 6 & 9
    3. The Virtual Organisation: see chapter 6, 8, 10 and 14
  4. Collaborative Technologies
    1. Optimising Technology
    2. Selecting technology
    3. Exploring Apps
  • Endnotes
Über die Autor*innen