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How to Approach Difficult Conversations

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12m 24s
Sprache:  English
Esther Stanhope shares her tips (from years in a LIVE studio environment) on how to approach difficult conversations. Her ‘audience first’ mantra will help you feel confident about any interaction.
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If you’ve ever felt like Lottie; frustrated and scared to have a ‘difficult’ or confrontational conversation with a senior exec, you’ll love hearing about her story in this episode.By the end of this session …You will have the tools, tips, and the confidence to approach any conversation – even on the most sensitive of subjects; money, relationships, redundancy, a difference of opinion, all those sensitive topics that make your stomach turn. You’ll never have to cringe or worry about that awkward silence again when you hear about “getting onto their planet”. It’s a simple tool and it will help you again and again in the future.

Über den Autor/die Autorin

Esther Stanhope