High-impact interpersonal skills
How to be a persuasive leader

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- Preis: 75,50 kr
- Preis: 75,50 kr
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Unternehmens-eLibrary
Unsere Business Lösung für Weiterbildung
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Über das Buch
Bewertungen
Furqan ★★★★★
It's marvelous & good for guiding new leaders.
Neetu ★★★★★
Really helpful for leaders
Nicole J. Casey ★★★★★
The skills discussed in this ebook are the most important skills. The approach is practical and direct that made it more interesting.
Jo Jones ★★★★★
A good read, full of excellent thought-provokers.
Beschreibung
This e-book explores how leaders can develop the high-impact inter-personal skills which will make them both more effective and more successful. Become a better leader by honing high-impact inter-personal skills such as: influencing; persuading; delegating; coaching; praising and more.
Einleitung
Most suveys into what employers want in their staff would result in a similar list. Employers are looking for people who are good at:
• Teamwork
• Communication
• Self-motivation
• Planning and organising
• Problem solving
• Decision making
• Time management and prioritising
• Flexibility and adaptability
• Willingness to learn
• Interpersonal and negotiating skills
In our companion e-book: Hidden Communication Skills Revealed, we discussed the career skills that take you stand-out. These essential inter-personal skills for managing an effective career included:
• Active listening
• Body language
• Assertiveness
• Questioning skills
However, this e-book goes one step further. It’s looks at the more advanced inter-personal skills needed to be an effective leader.
Inhalt
Preface
About the Author
- Introduction
- Influencing
- Power and influence
- Active listening and being interested in others
- Body language and being assertive
- Building rapport
- Influencing skills summary
- Persuading
- Ethos, logos and pathos
- Arguing if you’re right, listening as if you’re wrong!
- Selling a message.
- Persuasion skills summary
- Delegating
- Delegation defined
- Why delegate?
- How do you delegate?
- Communication skills for delegation
- Delegation Quick Checklist
- Coaching
- What is coaching?
- The 5 P’s of coaching
- Communication skills for coaching
- A Coaching Process
- Coaching styles
- Praising
- Praising is amazing – the power of feedback as a motivational tool
- Tips for giving positive feedback
- Effective feedback
- Presenting
- Getting your message across
- Beginnings and ending
- The 60 second test
- Presentation checklist
- Handling conflict
- What’s the problem?
- Typical responses to conflict
- Solving conflict together
- Facilitating
- What is facilitation?
- Facilitation – focus on progress
- Facilitation – making progress
- Interpersonal skills for facilitation
- Personal Characteristics
- Leading team meetings
- Effective team meetings – why meet?
- Types of meeting
- Effective team meetings: the basics
- Meetings tips – before, during and after
- Managing content and process
- Facilitating team meetings
- What next?