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Dealing with Tension Constructively

Tensions within teams happen, but how to deal with it?

14m 6s
Sprache:  English
Even the most effective teams can have tensions develop - either with the manager, or other team members of management. How can you mitigate these tensions and get back to being effective quickly?
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Listen to Beverley Lockett as she explains some of the triggers that can lead to team tensions, and what kind of tensions you might encounter as a manager. She also describes why it's good to recognise the root cause of tension. Being able to tackle these issues head-on is important, so she finishes with a step-by-step guide to how to diffuse tensions or even prevent them.

Über den Autor/die Autorin

Beverley Lockett