This lesson examines how artificial intelligence (AI) is transforming how we communicate professionally. If you’re hoping to improve your communication skills in a rapidly changing world, this one’s for you.
We introduce a relatable scenario where AI helps draft an important professional email, showcasing how AI can enhance clarity and efficiency in communication. We cover the role of AI in customer service and content creation, highlighting its benefits in increasing accessibility and efficiency. The lesson also addresses critical challenges associated with AI, including potential biases and difficulties with trust.