Trust is the reliance you place on somebody else of character, reliability, ability, strength, sincerity, and integrity to do something positive for you. You trust people who keep their promises, walk the talk, and lead by example. Trust is the glue and foundation for personal and business relationships. There are two types of trust in an organisation – practical and emotional. Practical relates to competence, and emotional is based on human empathy and integrity.
About the Author
Samuel A Malone is a self-employed training consultant, lecturer and author. He is the author of 21 books published in Ireland, the UK and abroad on learning, personal development, study skills and business management. Some of his books have gone into foreign translations and second editions. He has an M.Ed. with distinction (in training and development) from the University of Sheffield and is a qualified Chartered Management Accountant (ACMA), Chartered Global Management Accountant (CGMA) and a Chartered Secretary (ACIS). He is a fellow of the Irish Institute of Training and Development (FIITD).