Star Performers

How emotional intelligence can enhance your career

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39 pages
Sprog:
 English
This e-book contains an assortment of careers research articles and the key emotional intelligence ingredients of what constitutes a star performer within those professions.
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Dorothy’s empathic approach and enthusiasm about her work has provided her with opportunities to be invited to Europe, the USA and UAE providing specialist accreditations and training. She is also a guest speaker talking to Medical and MBA students on Emotionally Intelligence – What you nee...

Description
Content

This e-book contains an assortment of careers research articles and the key emotional intelligence ingredients of what constitutes a star performer within those professions. It would be of interest to individuals who are contemplating a career in leadership, management, sales, journalism, teaching, social work, the medical profession, the armed forces, financial services or the information technology (IT) industry. Or perhaps you may already be working within your chosen career and wish to understand more about how emotional intelligence can enhance your career to that of a Star Performer.

About the author

Dorothy’s empathic approach and enthusiasm about her work has provided her with opportunities to be invited to Europe, the USA and UAE providing specialist accreditations and training. She is also a guest speaker talking to Medical and MBA students on Emotionally Intelligence – What you need besides qualifications in the workplace.

Dorothy graduated with a BSc in Psychology at Goldsmith’s University, London, in 1992, and from there she undertook an MSc in Organisational Psychology which provided her with a solid foundation of both theory and practice of how best to help organisations and the people that work there to function in a healthy and productive manner.

In 2007, Dorothy’s work in helping others was recognised by winning the UK National Training Award. She has authored several books on various topics from Psychometric Testing, Coaching, Cognitive Behavioural Coaching for Anger Management, Psychopathic Leadership – The Good, Bad and Downright Ugly and Star Performers – How Emotional Intelligence Can Enhance your Career.

As well as offering psychological insights to companies, Dorothy coaches’ leaders to find their ‘true north’ and provides emotional intelligence profiling for private individuals.  

Dorothy is based in the UK.  

  • Preface
  1. Introduction
    1. Introduction
    2. Overview of this e-book
  2. What is emotional intelligence
    1. What is Emotional Intelligence?
    2. Emotional Intelligence at Work
    3. The Effects of Low Emotional Intelligence at Work
  3. Careers ‘must haves’ - in the twenty first century
    1. Twenty first century career ‘must haves’
    2. Emotional Self-Awareness
    3. Self-Regard
    4. Assertiveness
    5. Impulse Control
    6. Flexibility
    7. Optimism
  4. What is a star performer?
    1. What is a Star Performer?
  5. Star performer leaders
    1. Star Performer Leaders
    2. Case Study
    3. Checklist
  6. Star performer managers
    1. Star Performer Managers
    2. Self-Regard

    3. Self-Actualization
    4. Reality Testing
    5. Case Study – Star Performer Profiling
  7. Star performer sales pros
    1. The link between Self-Regard, Self-Actualization,Optimism, Stress Tolerance and Reality Testing
  8. Star performer journalists
    1. Star Performer Journalists
    2. Empathy
    3. Stress Tolerance
  9. Star performer teachers
    1. Star Performer Teachers
    2. Self-Actualization
    3. Empathy
    4. Stress Tolerance
  10. Star performer social workers
    1. Star Performer Social Workers
    2. Optimism
    3. Assertiveness
    4. Stress Tolerance
    5. Impulse Control
    6. Empathy – Word of Warning
  11. Star performer doctors
    1. Star Performer Doctors
    2. Stress Tolerance
    3. Flexibility
    4. Empathy
  12. Star performer armed forces pros
    1. Star Performer Armed Forces Professionals
    2. Stress Tolerance
    3. Flexibility
    4. The role Empathy plays in the Armed Forces
  13. Star performer bankers
    1. Star Performer Bankers
    2. What a Star Performer Banker “looks like”
    3. What a star performer banker “does not” look like
    4. Measuring for Risky Behaviours - Recruitment
    5. Measuring for Risky Behaviours - Succession Planning
  14. Star performer it professionals
    1. Star Performer IT Professionals
    2. Case Study
  15. Final thoughts
  16. References