Carole’s charismatic style and ability to engage emotionally with audiences has made her a sought-after business speaker working with equal success in the contrasting cultures of the UK, the Middle East and internationally. She delivers keynote presentations and Masterclasses at either conferences
Tackle workplace bullying and harassment before it damages staff morale and lowers productivity. Even if you've never carried out a risk-assessment before, you'll soon acquire proven strategies with the help of easy-to-understand charts, diagrams and listings that will show you how to identify and manage this unacceptable behaviour.
A leading expert on the subject uncovers the truth about workplace intimidation; why it thrives; the various types of both overt and covert behaviours; and how an organisation can itself be perceived by employees as to be 'the bully'.
If you broaden and deepen your awareness of workplace bullying and harassment, you'll be able to increase the assertiveness and self-esteem of your employees, improve the performance of teams and develop a healthy working environment that promotes a zero tolerance policy and thrives as a result.
Bullying and harassment undermine creativity, productivity and respect. Use this book to help you identify and manage such unacceptable behaviour.