Workers of all kinds are increasingly expected to be able to adapt quickly so that organisations can remain competitive. The demand for learning that is both just-in-time and in the flow of work is increasing. If trainers are to effectively meet that demand, they must create a more individual approach to delivery that enables learning to be consumed as learners want it. In this Virtual Classroom that is exactly what Michael Millward will explain how and why people are now learning and to apply the different learning options that are now available to maximise both engagement with and retention of learning.