- Introduction: the need for a considered approach
- Keep calm
- Work Efficiently
- Time management
- Dealing with problem people
- Communications techniques to prompt change
- The value of support
- Afterword: you can make a difference
Too much to do and not enough time? Then this book is for you. Working under pressure reduces productivity, threatens effectiveness, creativity and results and does neither individual nor organisation any good.
Here why this occurs is reviewed as are practical techniques designed to: