The lesson underscores the crucial role empathy plays not just in achieving business goals but in genuinely supporting and understanding team members, nurturing relationships, and ensuring overall organisational success.
You’ll be introduced to the three primary types of empathy, and the lesson establishes exactly how empathetic leadership manifests through practices like active listening and open communication.
By listening, you’ll become equipped with the resources needed to become a more effective and compassionate leader, qualities essential in today’s rapidly changing working landscape.