Selling successfully is dependent on understanding customers and how they make buying decisions and understanding also how to deploy an approach that respects that and is both persuasive and acceptable. Here practical, proven approaches are reviewed to help get you started and form the right habits. The review follows a typical sales meeting: making a good start, presenting a powerful case, overcoming objections and gaining a commitment from a buyer.
About the Author
Patrick Forsyth is a consultant, trainer and writer. He has worked with organisations large and small and in many different parts of the world. He is the author of many successful books on management, business and careers and prides himself on having a clear how-to style.
One reviewer (“Professional Marketing”) commented: Patrick has a lucid and elegant style of writing which allows him to present information in a way that is organised, focused and easy to apply.
In this series he is also the author of several titles including “Your boss: sorted!” and “How to get a pay rise”. His writing extends beyond business. He has had published humorous books (e.g. Empty when half full) and light-hearted travel writing: First class at last!, about a journey through South East Asia, and Smile because it happened about Thailand. His novel, Long Overdue, was published recently.