Julie Hogbin talks about Emotionally Charged Conversations how they are created and some of the reasons they occur. She talks about the importance of establishing the root cause of the situation that has created the emotional charge and the need to manage it even if the situation is not resolved. Julie also unpacks the driving force behind all human behavior—our innate desire to achieve goals—and how this understanding translates into insights for managing challenging interactions.
About the Author
Julie Hogbin has worked with tens of thousands of Leaders within Busines & Life for over 3 decades across the private, public & entrepreneurial sectors. Julie is passionate about true Leadership & Management that is conducted with sound principles and integrity. The Leadership messages are the same across the sectors – great Leadership shines and can be developed.