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Administration Skills

80 Reviews
(80 ratings)
5 Reviews
Language:  English
Effective modern administration requires the development of multiple skills which should enable an administrator to lead a high-performance team.
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Effective modern administration requires the development of multiple skills which should enable an administrator to lead a high-performance team. This book on “Administration Skills” provides a quick reference guide to various aspects of managerial behaviour, leadership styles, managerial functions, team-building etc., and will be of considerable benefit not only to the practicing managers but also to the potential administrators.

  1. Administration skills 
    1. Introduction 
    2. The administrator’s job 
    3. Who is an administrator? 
    4. Different administrative jobs 
    5. Managing resources 
    6. Administrative effectiveness 
    7. Development cycle 
    8. The upgraded role of the administrator 
    9. Business environment and office responsibilities 
    10. Administrative skills 
    11. Practical skills for administrators 
    12. Ten key qualities for administrators 
  2. Administrative functions and responsibilities 
    1. Planning 
    2. Organising 
    3. Coordinating 
    4. Motivating 
    5. Controlling 
    6. Administrative responsibilities 
  3. Effective communication skills 
    1. Transmitting your message 
    2. What is meant by communication? 
    3. Why do we need to communicate? 
    4. Effective communication skills 
    5. Choosing paper over spoken word 
    6. Barriers to communication 
  4. Understanding behaviour 
    1. Introduction 
    2. Passive behaviour 
    3. Aggressive behaviour 
    4. Assertive behaviour 
    5. Comfort zones 
    6. Getting to win/win 
    7. Assertiveness building blocks 
    8. Human hypothesis 
  5. Interpersonal skills 
    1. Introduction 
    2. Importance of interpersonal skills 
    3. Uses of interpersonal skills 
    4. Factors affecting interpersonal relationships 
    5. How to accommodate different styles 
    6. Consequences of interpersonal relationships 
  6. Leadership and team building 
    1. Meaning of leadership 
    2. Approaches to leadership 
    3. Task, team and individual functions 
    4. Interaction needs within the group 
    5. Functions and responsibilities of leadership 
    6. Styles of leadership 
    7. Path-goal theory 
    8. Situational leadership model 
    9. Team building 
    10. Characterstics of high performance teams 
    11. Attributes of high performance teams 
  7. Effective decision making 
    1. Features 
    2. Scope 
    3. Purpose 
    4. Types 
    5. Process 
    6. Effective decision making 
  8. Presentation skills 
    1. Introduction 
    2. Process 
    3. Examples of presentation language 
  9. Time management 
    1. Introduction 
    2. How do you manage time? 
  10. Managing stress 
    1. What is stress? 
    2. Recognizing stress 
    3. Acknowledging stress 
    4. Common signs of stress 
    5. Coping with stress 

Very very important book for all supervisory level managers.
Good material for administrators. A must read.
To all employees hoping to get a promotion, this one's for you! This material will let you learn the qualities of being an effective manager, and will also guide you how to perform rightfully.
This is an excellent book for understanding all the concepts of administration. The style and language are just perfect.
Very detailed & useful
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About the Author

Manmohan Joshi

Manmohan’s interactive style and unique ability to engage with young as well as not so young has made him a very effective training facilitator. He has conducted a horde of training programmes in India and the Middle East. His deep insight into the culture of his home country – India – and that of the Middle East has made it possible for him to effectively engage audiences. He has also made presentations on various topics at International Conferences under the auspices of UNESCO, and ensured that his practical viewpoints are shared with a wide variety of audience.

Currently a Freelance Training Facilitator, Manmohan has authored several eBooks on Management and Education.

Having worked as Head of several educational and training organisations in India, Kuwait and Oman, he has specialised in training programmes for people in a wide variety of professions. He has also made a Webinar presentation on Personality Development organised by a US-based organisation.

An alumnus of Cambridge International College (UK), Manmohan also holds a Ph.D. in Management, and Masters in Business Management, Education and English.

Manmohan is currently India-based and conducts training programmes for college students, professors and management executives.

Among his other programmes the following are in much demand:

  • Soft Skills

  • Business Communication

  • Leadership & Teambuilding

  • Pedagogy of Teaching at college/school level

  • EMI (English as Medium of Instruction) Skills for college professors

  • Guidance and counselling in educational institutions