Skip navigation

Bookboon.com Ladda ner e-böcker och kurslitteratur gratis

Choose a category

Maximise your important business conversations

Achieve a positive and productive result in any conversation

Maximise your important business conversations
Ingen betygsättning ännu
ISBN: 978-87-403-1556-1
1. Utgåva
Sidor : 73
  • Price: 75,50 kr
  • Price: €8,99
  • Price: £8,99
  • Price: ₹150
  • Price: $8,99
  • Price: 75,50 kr
  • Price: 75,50 kr

Ladda ner e-boken GRATIS i 4 enkla steg...

Vi beklagar verkligen, men för att kunna ladda ner våra böcker eller titta på våra videos måste din webbläsare tillåta JavaScript.
Du kommer att få ett e-postmeddelande där du blir ombedd att bekräfta din e-postadress. Därefter kommer du att få ett meddelande om våra nya e-böcker varje vecka. Inga kontaktuppgifter som du uppger till oss kommer att lämnas ut till någon tredje part.
eLib
Unlock your organization's learning potential
Titta på demo

Corporate eLibrary

Discover our employee learning solutions

This is a Premium eBook

Bookboon Premium - Gain access to over 800 eBooks - without ads

You can get free access for a month to this - and 800 other books with the Premium Subscription. You can also buy the book below

  • Start a 30-day free trial. After trial: 39,99 kr p/m
  • Start a 30-day free trial. After trial: €5,99 p/m
  • Start a 30-day free trial. After trial: £4,99 p/m
  • Start a 30-day free trial. After trial: ₹299 p/m
  • Start a 30-day free trial. After trial: $3,99 p/m
  • Start a 30-day free trial. After trial: 39,99 kr p/m
  • Start a 30-day free trial. After trial: 39,99 kr p/m
eLib
Unlock your organization's learning potential
Klicka här!

Corporate eLibrary

Discover our employee learning solutions

Om boken

  1. Läsarrecensioner
  2. Förklaring
  3. Innehåll

Läsarrecensioner

Cedric Mampuru ★★★★★

I think it equips the reader with a detailed expertise of what needs to be considered when engaged in business discussion especially the novice.

Förklaring

We take our ability to communicate for granted. But if you’ve ever had a misunderstanding or conflict at work, it will be due to poor communication. Frustrating for managers and staff, this can lead to relationship breakdowns and costs businesses time and money. 

Explored from the perspective of team members as well as managers, this book gives managers and staff the skills to communicate more effectively in a variety of important business situations. It gives you practical advice so you will be able to get the result you want from some of the most important conversations you’ll have at work.


Innehåll

  1. It’s more complicated than you think – common myths 
    1. Giving information is communicating 
    2. Communication is two way 
    3. What you say is the most important element of communication 
    4. It’s obvious what you mean when you communicate 
    5. Communicating effectively takes too long 
    6. You don’t need to plan your communication 
    7. Stories are for children 
    8. Big words make you look clever 
  2. The key components and basic principles of communication 
    1. Verbal and Non Verbal Communication 
    2. Choose your Channels wisely 
    3. Speaking and Listening 
  3. Communication breakdowns 
    1. Test understanding 
    2. Lack of consistency 
    3. When Words and Behaviour don’t match 
    4. Having a preconceived idea 
    5. Lack of Trust 
    6. The consequences of communication break-down 
  4. Conducting productive appraisals 
    1. Frequency 
    2. Responsibility 
    3. Preparation 
    4. How not to do it 
    5. Intent 
    6. Physical surroundings 
    7. Focus 
    8. What are you noticing? 
    9. Questioning 
  5. Giving and receiving Feedback 
    1. Feedback is a gift 
    2. Golden Rules of Feedback 
    3. Making Change Work 
    4. Why change fails 
    5. The Change Curve 
    6. Principles of change communication 
  6. Delegating to get great results 
    1. Delegating versus Dumping/Abdicating 
    2. Understanding preferred management style 
    3. Basic principles of delegating 

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with EU regulation.