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Managing for Quality in Higher Education

A Systems Perspective

Managing for Quality in Higher Education
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ISBN: 978-87-403-0205-9
1 edition
Pages : 181
  • Price: 129.00 kr
  • Price: €13.99
  • Price: £13.99
  • Price: ₹250
  • Price: $13.99
  • Price: 129.00 kr
  • Price: 129.00 kr

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About the book

  1. Description
  2. Content
  3. About the Author

Description

The world of higher education is undergoing profound and rapid changes. These changes are forcing our educational systems to respond to ensure that the quality of life in these communities is maintained. This book explains why quality is an imperative in higher education, how the quality phenomena have evolved and expanded, and who the pioneers were and what they invented. It includes a framework for educators to consider in their own teaching and curricula planning. It documents tools and “How to …” for design and management of improved quality for higher education. It also shares knowledge of the roadblocks that can be expected and the needs that remain for the Quality Sciences.

Content

  1. Part I: Introduction And Historical Context
  2. Why Quality For Higher Education?
  3. History Of The Quality Movement
  4. Part II: Quality Concepts For Higher Education
  5. A Quality Framework For Higher Education
  6. The Customers Of Higher Education
  7. The System Of Higher Education
    1. Implications For Higher Education
  8. Quality, Ethics And Moral Leadeship
    1. Moral Leadership And Quality Management
    2. Ethics And Failure Prevention
    3. The Cost Of Quality
  9. Part III Design And Implementation
  10. Qualiy System Design And Implementation
    1. On Management And Development Of Human Resources
  11. Lean Tools For Higher Education
  12. Capturing Global Brainpower
  13. Part IV Future Quality Needs In Higher Education
  14. Leadership, Policy And Law
  15. Productivity
  16. Breakthrough Thinking For Humanity
  17. Postscript
  18. End Notes
  19. About the Authors

About the Author

Robert M. (Bob) Krone is Provost of Kepler Space Institute. He is a policy scientist, educator, research supervisor, author, and consultant in Space, Business, Management and Quality Sciences. He is an Emeritus Professor of the University of Southern California in Los Angeles, U.S.A. (1975-1993). He is a Fellow Member of the American Society for Quality (ASQ). Bob’s first career was as a Jet Fighter Pilot, Commander, Personnel Director and International Staff Officer in the United States Air Force (Retired in Colonel rank in 1975 Full CV at http://www.bobkrone.com/node/103.

Dr. Ben A. Maguad is tenured Professor of Management and Program Coordinator of Management, Marketing & Information Systems at Andrews University in Berrien Springs, Michigan. He received his Ph.D. from the University of South Australia. He is a Senior Member of the American Society for Quality (ASQ) and is Certified Quality Improvement Associate and Certified Manager of Quality and Performance Excellence. He currently chairs the Quality Management Track of the American Society of Business and Behavioral Sciences. His area of research and publication is in the application of total quality principles to higher education. He has published a number of quality-related articles in a number of journals and presented papers in many conferences. He has taught in a number of countries like the Philippines, Thailand, Hong Kong, Trinidad & Tobago, Taiwan, Singapore, and the United States of America.

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