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Effective Discipline

How to manage discipline at work

Effective Discipline
3.1 (12 reviews) Read reviews
ISBN: 978-87-7681-988-0
1 edition
Pages : 47
Price: Free

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Summary

This eBook will help the reader manage discipline confidently and successfully at work.

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About the book

  1. Description
  2. Preface
  3. Content
  4. About the Author
  5. Embed
  6. Reviews

Description

This eBook will help the reader manage discipline confidently and successfully at work. From the first sensible approach to rule making and controling, it will provide valuable insights into effective discipline.

Preface

One of the most expensive responsibilities of management is discipline. Not only does it cost in terms of the stressful effect on everyone involved, it also costs in terms of lost productivity, poor staff morale, and the potentially crippling costs of tribunal cases going against you. It’s not surprising that many managers would prefer not to get involved in discipline at all. But there is no choice. Just as in society as a whole, some kind of discipline is always necessary when people live and work together. You need rules. You need sanctions. And you need measures to correct.

In this book, we’ll show you why it is important to manage discipline well. We’ll show you why things start with a sensible approach to rule-setting and with suitable and adequate controls. We’ll give you an insight into why people break rules at work and what you can do about it. We’ll then take you through the steps of a sound disciplinary procedure that starts with the right way to conduct an investigation, is followed by the options you have in avoiding discipline, and ends up with what steps you can take to put things right. We’ll equip you with the skills to conduct good disciplinary interviews and, if dismissal can’t be avoided, how to handle it without bringing the weight of the law down upon you. We can’t show you how to avoid discipline at work but we can help you manage it confidently and successfully.

Content

Preface

1 The Routes to Discipline
1.1 Defining “Discipline”
1.2 The Aims of Workplace Discipline
1.3 For and Against
1.4 The Contract of Employment
1.5 Moral, Practical, and Legal Questions
1.6 Your Style
1.7 A Model of Discipline
1.8 Key Points of this Module

2 Laws, Rules and Compliance
2.1 Laws of the Land
2.2 Rules
2.3 Standards of Work
2.4 Targets
2.5 Guidelines
2.6 Norms
2.7 Culture
2.8 Key Points

3 Non-Conformance
3.1 Rule-Breaking
3.2 Boredom
3.3 Frustration
3.4 Sabotage
3.5 Absence
3.6 Personality Clashes
3.7 Dishonesty
3.8 Key Points

4 The Disciplinary Investigation
4.1 Lay Down the Groundrules
4.2 The Core Statement
4.3 Clarify the Investigator’s Role
4.4 Gather Information
4.5 Take Witness Statements
4.6 Take Notes
4.7 Produce Your Report
4.8 Key Points

5 Alternatives to Discipline
5.1 Will It Work?
5.2 The Costs
5.3 Prevention Rather Than Cure
5.4 “We Talk To People”
5.5 Treating the Problem
5.6 Tough Love
5.7 Changing Your Style
5.8 Key Points

6 Policy and Procedure
6.1 Policy and Procedure
6.2 Principles
6.3 Natural Justice
6.4 Timescales
6.5 Sanctions and Penalties
6.6 Records
6.7 Special Cases
6.8 Key Points

7 Counselling and Discipline
7.1 What Is Counselling?
7.2 Counselling and Discipline
7.3 What Counselling Is Not
7.4 When Counselling Works
7.5 A Counselling Session
7.6 Counselling Skills
7.7 Reconciling not Dividing
7.8 Key Points

8 Disciplinary Checklists
8.1 The Pre-Hearing Checklist
8.2 The Hearing Checklist
8.3 The Post-Hearing Checklist
8.4 Key Points

9 The Disciplinary Hearing
9.1 What Kind of Hearing?
9.2 Who Is To Organise It?
9.3 How Should You Chair?
9.4 Representation
9.5 What are the Stages?
9.6 The Do’s and Don’ts
9.7 How Do We Reach a Decision?
9.8 Key Points

10 Dismissal
10.1 The Ending of Contracts
10.2 Fair or Unfair?
10.3 Contract Frustration
10.4 Constructive Dismissal
10.5 Redundancy
10.6 Fair Dismissal
10.7 Gross Misconduct
10.8 Appeals
10.9 A Dismissal Checklist
10.10 Key Points

11 Web Resources on Effective Discipline

About the Author

Profile of Author Eric Garner
Eric Garner is an experienced management trainer with a knack for bringing the best out of individuals and teams. Eric founded ManageTrainLearn in 1995 as a corporate training company in the UK specialising in the 20 skills that people need for professional and personal success today. Since 2002, as part of KSA Training Ltd, ManageTrainLearn has been a major player in the e-learning market. Eric has a simple mission: to turn ManageTrainLearn into the best company in the world for producing and delivering quality online management products.

Profile of ManageTrainLearn
ManageTrainLearn is one of the top companies on the Internet for management training products, materials, and resources. Products range from training course plans to online courses, manuals to teambuilder exercises, mobile management apps to one-page skill summaries and a whole lot more. Whether you’re a manager, trainer, or learner, you’ll find just what you need at ManageTrainLearn to skyrocket your professional and personal success.
www.managetrainlearn.com

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Reviews

Ruben K. Post ★★★★★

Will be starting with my first regular job this week and this e-book gives great orientation of the ideals and consequences of certain actions.