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Advanced Communication Skills

Advanced Communication Skills
4.3 (39 reviews) Read reviews
ISBN: 978-87-7681-661-2
1 edition
Pages : 53
Price: Free

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Summary

Are you looking to take your communication skills onto the next level? Then this eBook is the right choice for you.

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About the book

  1. Description
  2. Preface
  3. Content
  4. About the Author
  5. Embed
  6. Reviews

Description

Are you looking to take your communication skills onto the next level?

Have you ever wondered what the master communicators do and how they seem to make it look so easy?

In this textbook you’ll will take your communication skills to another galaxy! You’ll discover how people think, how they process information and what goes on behind the scenes (i.e in everyone’s brain) so you can tailor your communications to get what you need and the desired outcomes.

Preface

Are you looking to take your communication skills onto the next level?

Do you want to be able to tap into other’s wavelengths be able to influence at will?

Have you ever wondered what the master communicators do and how they seem to make it look so easy?

In this textbook you’ll will take your communication skills to another galaxy! You’ll discover how people think, how they process information and what goes on behind the scenes (i.e in everyone’s brain) so you can tailor your communications to get what you need and the desired outcomes.

Content

Preface

1. Introduction – Advanced Communication Skills
1.1 The Importance of Communication
1.2 What Is the Difference between Communication Skills and Advanced Communication Skills?
1.3 Which Advanced Communication Skills?

2. Review of Communication Basics
2.1 Introduction
2.2 The Communication Process
2.2.1 Source
2.2.2 Message
2.2.3 Encoding
2.2.4 Channel
2.2.5 Decoding
2.2.6 Receiver
2.2.7 Feedback
2.2.8 Context
2.3 Elements of Communication
2.3.1 Non-Verbal Communication (Tone of Voice & Body Language)
2.3.2 Verbal Communication
2.4 Taking Your Communication Skills to the Next Level

3. Examining the Communications Process
3.1 Introduction
3.2 Types of Input
3.3 Filters
3.3.1 Values
3.3.2 Beliefs
3.3.3 Past Experiences
3.3.4 Prejudices
3.3.5 Feelings
3.3.6 Environment
3.4 The Internal Map, Internal State, and Behavior or Response
3.5 Why This Matters

4. Internal Representation
4.1 Introduction
4.2 Internal Representation of Our World
4.3 Language as a Representational System
4.4 Verbal Clues
4.5 Visual Representation System
4.6 Auditory Representational System
4.7 Kinaesthetic Representational System
4.8 Auditory Digital Representational System
4.9 Eye Movements as an Indication
4.9.1 Visual Recall
4.9.2 Visual Construct
4.9.3 Auditory Recall
4.9.4 Auditory Construct
4.9.5 Kinaesthetic
4.9.6 Internal Auditory
4.10 Phrases for Use in Response to Each Representational System

5. Building Rapport
5.1 Introduction
5.2 Six Steps to Building Rapport
5.2.1 Match the Person’s Sensory Modality
5.2.2 Mirror the Person’s Physiology
5.2.3 Match the Person’s Voice
5.2.4 Match the Person’s Breathing
5.2.5 Match the Way the Person Deals with Information
5.2.6 Match Common Experiences
5.3 Calibration
5.4 Pereceptual Positions

6. Tools for Advanced Communication
6.1 Introduction
6.2 Reframing
6.3 Linguistic Tools for Advanced Communicators

7. Resources

About the Author

Website:
www.m-t-d.co.uk

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Reviews

anonymous ★★★★★

Good content and easy to read.

Rachel R. Chan ★★★★★

The book involved the whole process in communication which is vital so people will understand how it is done more effectively and how to react accordingly also.