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Administration Skills

Administration Skills
4.6 (67 reviews) Read reviews
ISBN: 978-87-403-0111-3
1 edition
Pages : 59
  • Price: 75.50 kr
  • Price: €8.99
  • Price: £8.99
  • Price: ₹150
  • Price: $8.99
  • Price: 75.50 kr
  • Price: 75.50 kr

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About the book

  1. Reviews
  2. Description
  3. Content


zeru ★★★★★

Very very important book for all supervisory level managers.

mist ★★★★★

Good material for administrators. A must read.

Barbara S. Reed ★★★★★

To all employees hoping to get a promotion, this one's for you! This material will let you learn the qualities of being an effective manager, and will also guide you how to perform rightfully.

Vanita ★★★☆☆

This is an excellent book for understanding all the concepts of administration. The style and language are just perfect.

Neha Anand ★★★★☆

Very detailed & useful


Effective modern administration requires the development of multiple skills which should enable an administrator to lead a high-performance team. This book on “Administration Skills” provides a quick reference guide to various aspects of managerial behaviour, leadership styles, managerial functions, team-building etc., and will be of considerable benefit not only to the practicing managers but also to the potential administrators.


  1. Administration Skills
    1. The Supervisor’s job
    2. Who is a Supervisor?
    3. Managing Resources
    4. Administrative Effectiveness
    5. Development Cycle
    6. The Upgraded Role of the Supervisor
    7. Supervisory Functions or Activities
    8. Planning
    9. Organizing
    10. Directing
    11. Controlling
    12. Supervisory Responsibilities
    13. Supervisory Skills
    14. Ten Key Qualities for Administrators
  2. Effective Communication Skills
    1. Transmitting your message
    2. What is meant by communication?
    3. Why do we need to communicate?
    4. Effective communication skills
    5. Choosing Paper on Spoken Word
    6. Barriers to Communication
  3. Understanding Behaviour
    1. Passive Behaviour
    2. Aggressive Behaviour
    3. Assertive Behaviour
    4. Comfort Zones
    5. Getting to WIN/WIN
    6. Assertiveness Building Blocks
    7. Human Hypothesis
  4. Leadership
    1. Meaning of Leadership
    2. Approaches to Leadership
    3. Task, Team and Individual Functions
    4. Interaction needs within the group
    5. Functions and responsibilities of leadership
    6. Styles of Leadership
    7. Path-Goal Theory
    8. Situational Leadership Model
    9. Team Building
    10. Characteristics of High Performance Teams
    11. Attributes of High Performance Teams
  5. Effective Decision Making
    1. Features
    2. Scope
    3. Purpose
    4. Types
    5. Process
    6. Effective decision making
  6. Time Management
    1. How do you manage time?
  7. Managing Stress
    1. What is stress?
    2. Recognizing Stress
    3. Coping with stress
  8. References
  9. About the Author
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