How to Effectively Communicate

Beskrivelse

Strong communication skills are arguably the most important attribute a manager can possess. Identify your preferred communication style and use this information to develop and enhance your communications.

This eBook explains the basic principles of communication so that you can create an open and honest communications environment in any situation. Use and apply the six components of the RESULT communications principle to overcome the most common barriers to successful communication.

Innledning

Strong communication skills are arguably the most important attribute a manager can possess. This eBook explains the basic principles of communication so that you can create an open and honest communications environment in any situation.

You will learn how to:

• Determine your own preferred communication style
• Use this information to develop and enhance your communication skills
• Identify and respond appropriately to other people’s emotions
• Apply the six components of the RESULT communications principle
• Overcome the most common barriers to successful communication

Innhold

1. Communication Styles
2. Perceptual Preferences
3. Attitudes to Communications
4. Communication Research
5. Using the RESULT Principle
6. Barriers to Communication
7. Summary
8. References