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Professional eBook

Professional Communication

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Language:  English
This book has been designed for anyone who wishes to improve their professional communication skills to help them make a good impression at interviews or improve their performance in the workplace.
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Description
Content

With any job, you will need to communicate with others. That’s why excellent professional communication is desirable to employers and an essential skill to possess.
How you communicate and present yourself could make the difference between career success or failure. So, it’s safe to say that communication is very important. Whether you’re face to face with customers at work or looking to bag your first job, good communication skills are needed to impress. Are yours a little rusty? Don’t panic. Professional communication skills by Jason Allan Scott will take you from communication novice to expert in no time.
When you have read this book, you will be able to:

  • Define the different forms of communication
  • Speak clearly and politely
  • Improve your telephone etiquette
  • Attentively listen to others
  • Adapt your communication depending on the environment and situation
  • Use appropriate language when providing information or when asking for help
  • Understand how body language and tone of voice contribute to communication

About the Author

Jason Allan Scott is a successful Serial Entrepreneur, Professional Keynote Speaker, Best Selling Author, award-winning event professional, Mentor, Podcaster and a part of Tim Ferris's NR set who overcomes MS to bring value to the world. Voted Top 100 Movers and Shakers in Events by Eventbrite 2016, Voted number 1 on Double Dutch 250 people in Events and top 10% of social media in events in the world and one of the Small Business Top 100 companies 2016 and the only person in history to be nominated twice in one year as the most influential person in events by Haymarket Media. He has also been invited to number 10 Downing Street ( think the White House with a stricter door policy) twice due to his podcast success and the first person in the world to sell three podcast channels.

  • About Author
  • About the Editor
  1. Communication Skills: Definition and Importance In The Workplace
  2. Why You Need to Develop Strong Communication Skills
  3. Smart Ways to Your Improve Communication Skills
  4. Your Employees Have Changed
  5. There’s No CX Before EX
  6. People Trust People (Not Logos)
  7. External Is Also Internal
  8. Measure The Business Impacts Of Your Internal Comms
  9. People Don’t Remember Facts, They Remember Stories
  10. Follow The Path Marketing Has Carved
  11. Dare To Be Human
  12. Create Corporate Content In The Voice Of The Employee
  13. Comms Is Everyone’s Job

About the Author
Jason

Jason Allan Scott

Jason Allan Scott is a successful Serial Entrepreneur, Professional Keynote Speaker, Best Selling Author, award-winning event professional, Mentor, Podcaster and a part of Tim Ferris's NR set who overcomes MS to bring value to the world. Voted Top 100 Movers and Shakers in Events by Eventbrite 2016, Voted number 1 on Double Dutch 250 people in Events and top 10% of social media in events in the world and one of the Small Business Top 100 companies 2016 and the only person in history to be nominated twice in one year as the most influential person in events by Haymarket Media. He has also been invited to number 10 Downing Street ( think the White House with a stricter door policy) twice due to his podcast success and the first person in the world to sell three podcast channels.