Outlook 2003: Part I

( 16 )
97 pages
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About the author

Stephen Moffat has been a teacher in one form or another most of his life.

In 1998 Steve completed his studies and qualified with many training qualifications and started IT training for a little known company in the north of England. Restricted by company politics he quickly went freelance...


Microsoft Outlook is a software program that is part of the Microsoft Office suite. Outlook 2003 helps the user manage email messages, professional contacts, and calendars all in one place. This introductory textbook is meant for those who are new to the Outlook program. And although it is specific to an early version of Outlook, the text instructs the user in basic functionality which can also be applied to later versions of the program. It is available as a free e-book download here.

This Outlook 2003 user’s manual is divided into two parts. Part I starts with the essentials: the graphical layout of the Outlook environment, Outlook shortcuts, and help resources, like the Question Box. Fundamental tasks such as composing and editing e-mail messages, organising messages into folders, creating email signatures and Out of Office auto-replies, filtering items, and recalling sent messages are also discussed in detail. Detailed color screen shots are used for example throughout the text.

Users who are interested in furthering their knowledge of Outlook 2003 should download Part II of this user’s manual, also available for free on bookboon.com.

  1. Understanding Outlook 2003
    1. What is Microsoft Outlook 2003?
    2. Getting started with Outlook 2003
    3. The Outlook 2003 Screen
    4. Shortcut menus
    5. Outlook Shortcuts
    6. Reading Pane
    7. Reading pane options
    8. Microsoft Outlook Help
    9. Ask a Question Box
    10. The Help Window
  2. Mail Messages
    1. Mail Messages
    2. Composing mail messages
    3. Addressing Messages
    4. Editing Message Text
    5. Formatting text
    6. Spelling and Grammar Checker
    7. Sending Messages
    8. Saving unsent messages
    9. Receiving and reading mail messages
    10. Moving between messages
    11. Replying to and forwarding messages
    12. Forwarding Messages
    13. Inserting data into a message
    14. E-Mail Accounts
    15. Change an e-mail account name
  3. Message Options
    1. Message Options
    2. Importance
    3. Sensitivity
    4. Ask others to vote in a message
    5. Read and Delivery Receipts
    6. Have replies sent to
    7. Do not deliver before
    8. Expiry Date
    9. Flagging Messages
    10. AutoSignature
    11. Message Icons
  4. Organising your mail
    1. Organising Mail Messages
    2. Deleting Messages
    3. Working with Folders
    4. Moving Messages
    5. Public Folders
    6. Sorting items
    7. Finding Items
    8. Filtering Items
    9. Mailbox Cleanup
    10. Out of Office
    11. Marking Messages as Read and Unread
    12. Printing Messages
    13. Recalling Sent Messages
    14. Changing Column Headings
  5. Address