Hotel Management

Understanding the hospitality industry

Vurderinger:
( 28 )
91 pages
Sprog:
 English
This book will introduce you to various aspects of hotel management, while providing you with the knowledge and skills needed to find a top position, developing your confidence and management skills.
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Om forfatteren

Jason Allan Scott is a successful Serial Entrepreneur, Professional Keynote Speaker, Best Selling Author, award-winning event professional, Mentor, Podcaster and a part of Tim Ferris's NR set who overcomes MS to bring value to the world. Voted Top 100 Movers and Shakers in Events by Eventbrite 201...

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The hospitality industry is booming, there has not being a better time to prepare yourself for a major role in this exciting industry. Hotels are developed every year and there are now an amazing variety of employment opportunities.

This book will introduce you to all the aspects of hotel management from food and beverage, front office and sales - while providing you with the knowledge and skills needed to find a top position, developing your self-confidence and management skills. If you enjoy working with people in a very busy environment then hotel work may offer the opportunities you have been looking for.

About the author

Jason Allan Scott is a successful Serial Entrepreneur, Professional Keynote Speaker, Best Selling Author, award-winning event professional, Mentor, Podcaster and a part of Tim Ferris's NR set who overcomes MS to bring value to the world. Voted Top 100 Movers and Shakers in Events by Eventbrite 2016, Voted number 1 on Double Dutch 250 people in Events and top 10% of social media in events in the world and one of the Small Business Top 100 companies 2016 and the only person in history to be nominated twice in one year as the most influential person in events by Haymarket Media. He has also been invited to number 10 Downing Street ( think the White House with a stricter door policy) twice due to his podcast success and the first person in the world to sell three podcast channels.


  1. The Hotel Industry
    1. Hotel Organisation
    2. The Provision Of Accommodation
    3. Planning
    4. Room Size
    5. Design Elements
    6. Furniture
    7. Fittings
  2. Front Office Operations
    1. Facilities And Services
    2. The Functions Of The Front Office
    3. Sales And Selling
    4. Reservations
  3. What It Means To Be In The Hotel Industry
    1. Franchising
    2. Types Of Competition
    3. Industry Output And Resources
  4. Running A Hotel Business
    1. Planning
    2. Policy
    3. Organisation
    4. The Nature And Purpose Of Organisation
    5. Organisation Structure
    6. Communication And Coordination
    7. Worker Representation
    8. Communication Structures
  5. Working In The Hotel Industry
    1. Job Analysis
    2. The Use Of Job Analysis
    3. Job Description
    4. Do You Want To Be A Leader?
    5. Staff Motivation
    6. The Organisational Structure
    7. Job Design
    8. Introduction To Training
    9. Development
    10. Training Of Different Classes Of Worker
    11. Career Development
    12. The Follow-Up Procedure
    13. Recruitment
    14. Factors Affecting Recruitment
    15. Recruiting From Within The Organisation
    16. Externalrecruiting
    17. The Procedure Of Recruitment
Would reccommend this book for anyone in a management position within a hotel. The book covers several areas such as new openings, motivating the operation team, marketing and many more. Simply an excellent book which I could not put down and cant wait to put into action in my hotel.
26. april 2017
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