What else do Managers do? - Understanding Organisations

Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking. It might help- and it might make readers chuckle occasionally.

1. Performance Management
1.1 Introduction
1.2 Performance Management
1.3 Absence management
1.4 The return to work interview
1.5 What kinds of sickness absence are there?
1.6 Managing short term sickness absence
1.7 Serious sickness absence
1.8 Staff turnover
1.9 Putting it into practice
1.10 Performance Appraisal
1.11 Other types of performance management
1.12 Employee Assistance Programmes (EAPs)

2. Managing Behaviour
2.1 Introduction
2.2 How do we receive information and learn?
2.3 Learning styles – General descriptions
2.4 Motivational Theorists
2.5 Motivational theories
2.6 Problems
2.7 Summary

3. Managing Employee Stress
3.1 Introduction
3.2 Recognising stress
3.3 The organisational cost of stress
3.4 Causes of stress
3.5 Symptoms
3.6 Detection of symptoms
3.7 Remedies for stress
3.8 The Asian Approach to managing stress
3.9 Work Stress
3.10 The role of the manager

Bibliography