Customer Relationship Management

We are terribly sorry, but in order to download our books or watch our videos, you will need a browser that allows JavaScript.

Du vil motta et månedlig nyhetsbrev om nye gratis studie bøker fra BookBooN.no. Din e-post vil aldri bli tildelt partnere. Du kan når som helst avslutte abonnementet på nyhetsbrevet.

Du må ha installert Adobe Reader for å kunne åpne bøker for å åpne bøker fra bookboon.no

Beskrivelse

Customer Relationship Management (CRM) is growing in importance due to the challenging business environment faced by organisations throughout the world today. In this textbook a review of the theoretical conditions for Customer Relationship Management is given.

Innhold

1. History and theory

2. Field concerns and data collection

3. Issues regarding communication and CRM

4. Future of CRM

  • Roger Baran; Christopher; Michael Zerres
  • ISBN: 87-7681-165-4
  • 1 utgave
  • 15 sider
  • Utgitt: 1. januar 2009
  • Pris: Free