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Inhoud

• Basic Selling Skills
• Buyer behaviour
• Closing the Sale
• Conducting Transatlantic Business - Basic Legal Distinctions in the US and Europe
• Customer Care
• De structuur van het verkoopsgesprek
• Handling Objections in Sales
• How to sell your value and your price
• Negotiating Sales
• Sales Planning
• Sales Presentation Techniques
• Successful Prospecting in Sales
• Zo verkoop je succesvol op internet