What do HR People do? - Understanding Organisations

Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking. It might help- and it might make readers chuckle occasionally.

1. HR Management; Recruitment & Selection
1.1 Introduction
1.2 The Thinking Performer
1.3 STEEPLE
1.4 Putting it into practice; Case study
1.5 HR Planning
1.6 The choice of selection methods
1.7 Selection testing

2. Disciplinary and Grievance Procedures, Managing Equality and Diversity
2.1 Introduction
2.2 Disciplinary procedures
2.3 Outcomes
2.4 Equality and Diversity
2.5 Legal obligations

3. New Technologies In The Workplace
3.1 Introduction
3.2 Microelectronics
3.3 Computing
3.4 Telecommunications
3.5 Transportation
3.6 Energy supply
3.7 Medicine
3.8 Robotics
3.9 Communications technology
3.10 E-mail use
3.11 The Network Society
3.12 Tele-working

4. Change Management
4.1 Introduction
4.2 Change models
4.3 Resistance to change
4.4 Overcoming resistance
4.5 Attributes of successful change agents
4.6 Getting commitment to change

Bibliography