Training Skills - How to improve the skills and performance of your employees

Training skills are essential in the modern business organisation. Instead of seeing training as a reward or punishment, today’s savvy businesses know that training is an absolutely vital function. The reason for this is that they know that people are their most valuable asset. Making the most of this asset is what training is all about. To learn more, have a peak into this eBook.

Not so long ago, you only got trained if you were in 3 situations at work. First, you had to be a new start. Although not universally true, most people got some kind of training during their first few days at work, if only to introduce you to your colleagues, familiarise you with your workplace, or tell you how to collect your pay. The second kind of training was for those who held a senior or professional position. In these cases, you were regarded as a key player in the business and so needed the occasional attendance at a seminar or conference or course. The third kind of training was for those whose performance was deemed to be lacking. In such cases, training was regarded as a form of correction, perhaps a solution to what would otherwise have been a disciplinary case. Now all that has changed.

Instead of seeing training as a reward or punishment, today’s savvy businesses know that training is an absolutely vital function. Again, there are 3 reasons for this. First, it is expected. Today’s employees won’t work where they aren’t developed. Whether for personal or professional reasons, people don’t want to be in a business where they are not kept up-to-date, fully trained, and given opportunities to develop. The second reason is the speed of change. Whether in technology, in products, or in skills, training enables people to keep up to date with the market, the competition, and their own organisation’s plans. And thirdly, businesses know that people are their most valuable asset. Making the most of this asset is what training is all about. That’s why training skills are essential in the modern business organisation.

Preface

1 The Need for Training
1.1 Integration
1.2 Added Value
1.3 Performance
1.4 Updating
1.5 Training as Practice
1.6 Learning to Learn
1.7 Developing Potential
1.8 The Path to Excellence
1.9 Key Points

2 Managing Training
2.2 Analysing Training Needs
2.3 Hard and Soft Data
2.4 Planning Training
2.5 Induction
2.6 On-the-Job Training
2.7 Coaching, Mentoring, Facilitating
2.8 Attitude Training
2.9 Ongoing Training
2.10 Evaluating Training
2.11 Key Points

3 Models of Learning
3.1 Pedagogy
3.2 Androgogy
3.3 Experiential Learning
3.4 Behaviour Modelling
3.5 Multiple Intelligences
3.6 Learning New Material
3.7 Instruction
3.8 Coaching
3.9 Mentoring
3.10 Self-Programming
3.11 Key Points

4 Designing Training
4.1 Matching
4.2 Training Objectives
4.3 Planning a Course
4.4 Thinking about Trainees
4.5 Planning the Content
4.6 A Good Exercise
4.7 The Best Environment
4.8 Management Support
4.9 Administration

5 Running a Course
5.1 Pre-Course Contact
5.2 Introductions
5.3 Dealing with Anxiety
5.4 Knowledge, Skills or Motivation?
5.5 Feedback
5.6 Breaks
5.7 Review
5.8 Endings
5.9 Key Points

6 The Process of Training
6.1 Climate
6.2 Communications
6.3 Care
6.4 Child-Like Environments
6.5 Choreography
6.6 Confidence
6.7 Congruence
6.8 Key Points

7 Groupwork and Training
7.1 The Potential in Groupwork
7.2 Icebreakers
7.3 The Group Exercise
7.4 Role Play
7.5 Building the Team
7.6 Team Games
7.7 Team Performance
7.8 Key Points

8 Learning Styles
8.1 The Linguistic Learner
8.2 The Interpersonal Learner
8.3 The Modelling Learner
8.4 The Intrapersonal Learner
8.5 The Visual Learner
8.6 The Mathematical Learner
8.7 The Kinaesthetic Learner
8.8 The Auditory Learner
8.9 The Intuitive Learner
8.10 Key Points

9 The Resourceful Trainer
9.1 Barriers to Learning
9.2 Adapting Your Style
9.3 Accelerated Learning
9.4 Triple Vision
9.5 Planes of Awareness
9.6 Surface & Sub-Surface
9.7 Empowering Beliefs
9.8 Key Points

10 Evaluating Training
10.1 Assessment
10.2 Evaluating Performance
10.3 Future Pacing
10.4 Action Planning
10.5 Measuring Skills
10.6 The Conscious-Competence Ladder
10.7 Practice
10.8 Management Backing
10.9 Key Points

Web Resources on Training Skills

Profile of Author Eric Garner
Eric Garner is an experienced management trainer with a knack for bringing the best out of individuals and teams. Eric founded ManageTrainLearn in 1995 as a corporate training company in the UK specialising in the 20 skills that people need for professional and personal success today. Since 2002, as part of KSA Training Ltd, ManageTrainLearn has been a major player in the e-learning market. Eric has a simple mission: to turn ManageTrainLearn into the best company in the world for producing and delivering quality online management products.

Profile of ManageTrainLearn
ManageTrainLearn is one of the top companies on the Internet for management training products, materials, and resources. Products range from training course plans to online courses, manuals to teambuilder exercises, mobile management apps to one-page skill summaries and a whole lot more. Whether you’re a manager, trainer, or learner, you’ll find just what you need at ManageTrainLearn to skyrocket your professional and personal success.

www.managetrainlearn.com