Running Effective Appraisals

The appraisal process, if conducted correctly, can have a really positive impact on the performance and ongoing development of your staff.

These are quarterly, half yearly or yearly meetings where a line manager and their staff members get together to discuss performance, development plans and set objectives for the upcoming period.

In this textbook you will cover the essential skills of how to prepare for and run an effective appraisal.

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Preface

1. Introduction
1.2 Benefits of the Appraisal Process
1.3 Laying the Foundation for Successful Performance Management

2. Laying the Foundation for Running Effective Appraisals
2.1 Introduction
2.2 Start with the Job Itself
2.3 Lay the Groundwork with Your Team
2.4 Set Performance Goals and Measures
2.5 Define Priorities and Performance Standards
2.6 Set Up a Process for Providing Feedback
2.7 Maintain Records
2.8 Know How to Manage Poor Performance

3. Goals as Measures for Appraising Performance
3.1 Introduction
3.2 Locke and Latham’s Goal Setting Theory
3.3 S.M.A.R.T. Goals

4. Preparing the Performance Appraisal
4.1 Introduction
4.2 The Preparation Phase
4.3 The Delivery Phase

5. Understanding Poor Performance
5.1 Introduction
5.2 Common Reasons for Poor Performance
5.3 More Discussion on Attitude Problems

6. Performance Improvement Models
6.1 Introduction
6.2 The GROW Model
6.3 The OUTCOMES Model
6.4 The Personal Development Program (PDP)

References