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Tag Archives: Soft Skills

5 Practices to ensure you’re using the right body language

Body language is a nonverbal flow of communication that is constant and ever present. Without saying a word your body language can reveal what you are thinking and feeling. Learn more about it by reading this article. (more…)

Authentic Leadership: Discover the Secret of Happy and Effective Leaders

Authentic leadership is much more than another leadership style – after all what is leadership if it is not the ability to inspire others to follow you? Authentic leadership is about being true to yourself and bringing your true you to your leadership role. It offers the possibility of being both a fulfilled and effective leader.
 
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Applying Conflict Styles

Have you ever wondered if there’s a general way of solving any conflict? Something like a Masterplan? Well, there isn’t! Defining a conflict can be a difficult and sensitive procedure, as every conflict is different and very complex. Analyzing a conflict and getting to its root is only one step on the way of finding a solution. You need to detect which conflict style the opposition is using, in order to use the right problem-solving strategies yourself. Learn more by reading this article. (more…)

Being a Great Manager is About Being a Leader

The 21st century has seen some fundamental changes in how managers carry out their work. There are many different management styles today. No matter the organisation, a manager at his or her core still needs to be a leader.  In the race to redefine management and leadership, are we perhaps losing this very basic management skill? It is an essential soft skill to being in a supervisory or management position. If you feel that your managers lack it, Bookboon has the solution.

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Memory: A Necessary Soft Skill for a Busy Workplace

The workplace has fundamentally changed in the last decade. It is the expectation that employees at all levels multitask and do more than ever before. With greater responsibility and more tasks to carry out on a daily basis, employees need a greater range of soft skills to get by. Memory is one of those new soft skills for the daily routine. If your employees regularly forget steps in complex tasks, or simply forget to carry out a task altogether, perhaps they could benefit from Bookboon’s effective solution to boost memory?  (more…)

5 Essential Communication Skills Everybody Needs

How to get the outcome you want from your important work conversations? Your communication skills will determine how successful you are at work and in business. We take our ability to communicate for granted. But if you’ve ever had a misunderstanding or conflict at work, it will be due to poor communication skills. Frustrating for managers and staff, this can lead to relationship breakdowns and these misunderstandings cost businesses time and money. (more…)

4 Skills Your Employees Really Want to Learn… But are Afraid to Tell You About

A sound internal training and development scheme is important for every company if it wants to maintain an excellent workforce – and employees are usually grateful if you, the HR manager, or you, the people manager, offer them opportunities to develop their skills. However, there’s a catch…  (more…)

Improve Your Business’ Meeting Management Skills with Bookboon ’s eLibrary Solution

We accept that meetings are a normal part of business life. They are necessary for communication, for directions and decision-making. Yet it seems we attend too many meetings. They run on too long and a growing consensus is that they are rather a waste of time. Does this describe your business? If so, you may need to think about how it conducts meetings. The meeting management skill is one of the soft skills for managers and decision makers.

You don’t want to stop holding meetings, but you do need to cut back and make them more efficient? Bookboon can help you achieve efficiency by helping you to improve your meeting skills.  (more…)

Patience Is A Virtue: And It’s An Important Soft Skill Too

No job is truly easy. No matter how qualified, how experienced or hard working an employee is, there will be problems. How they deal with problems in the workplace is a mark of an employee’s ability to cope. Problems require lateral thinking, teamwork, positivity and determination. Sometimes, things are out of our hands and we have to wait for a solution. That is where patience comes in. Arguably, we live in an impatient world; we have lost the soft skill of patience. Bookboon has a simple solution for your employees to gain back their patience. (more…)

Soft Skills: Accepting and Understanding Cultural Differences

More employees than ever before are working with people from different backgrounds. Today’s generation of employees is working with people of different nationalities, colours, and religious beliefs.

Sometimes, clashes happen based purely on these cultural differences. Arguably, tolerance and understanding of cultural differences are new soft skills for the modern age. It is clearly one that some workplaces lack. There is always room for improvement and Bookboon can help improve workplace cohesion when culture is a clash.  (more…)